Privacy policy

At Bloat Relief Co. ("we," "us," or "our"), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bloatreliefco.com and make purchases from us.

1. Information We Collect

We collect information that you voluntarily provide to us when you:

  • Place an order on our website
  • Register for an account
  • Subscribe to our email newsletter
  • Contact our customer support team
  • Participate in promotions or surveys

The personal information we may collect includes: full name, email address, phone number, billing and shipping address, payment information (processed securely via third-party processors), and order history.

We also automatically collect certain information when you visit our site, including: IP address, browser type, operating system, referring URLs, pages viewed, and browsing behavior through cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send order confirmations, shipping updates, and delivery notifications
  • Respond to your customer service requests and inquiries
  • Send promotional communications (only if you have opted in)
  • Improve our website, products, and services
  • Prevent fraudulent transactions and monitor for security threats
  • Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business, including:

  • Shopify — our e-commerce platform provider
  • Payment processors (Stripe, PayPal, Shop Pay, etc.) — to securely process transactions
  • Shipping carriers — to deliver your orders
  • Email marketing platforms — to send communications you have consented to
  • Analytics providers — to help us understand how our website is used

All third-party providers are contractually required to keep your information confidential and use it only for the purposes we specify.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use the following types of cookies:

  • Essential cookies — required for the website to function (shopping cart, login sessions)
  • Analytics cookies — help us understand visitor behavior (Google Analytics)
  • Marketing cookies — used to deliver relevant advertisements

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Order records are retained for a minimum of 7 years for tax and legal compliance purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access the personal data we hold about you
  • The right to correct inaccurate or incomplete data
  • The right to request deletion of your personal data ("right to be forgotten")
  • The right to object to or restrict certain processing of your data
  • The right to data portability
  • The right to withdraw consent at any time (for consent-based processing)

To exercise any of these rights, please contact us at support@bloatreliefco.com.

7. Children's Privacy

Our website and products are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us immediately.

8. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmissions. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: